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Sun - Thur 8.00 - 16.00. Friday CLOSED

+971553748567

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+971 4 123 4567

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[email protected]

56JC+98M - Marasi Dr - Business Bay

Dubai - United Arab Emirates

Contact Emirateswood Trust Bank

Customer Service Commitment

At Emirateswood Trust Bank, it is our commitment to provide the highest level of customer service that exists in our industry, as well as set the standards for customer service results and expectations. Passion and commitment are words often used and referenced by all organizations, but not always executed and delivered in day-to-day business and services. In addition to meeting and beating those expectations, we at Emirateswood Trust Bank are dedicated to providing quality service that is based on the highest level of honesty and integrity.

While we are confident that our knowledge and expertise in the services we offer and provide will meet the expectations of our clients, customer service and commitment to excellence will remain the foundation of our Bank and the measurement of its success.

Quality customer service is very important to Emirateswood Trust Bank. We are committed to providing excellent banking products and services that anticipate and exceed our customers’ expectations.

To this end, our customers can expect to:

Be treated with courtesy and respect by staff who are polite and willing to help
Have their questions answered in a prompt and timely manner
Receive equitable service and attention
Be assisted by staff with appropriate skills and competencies to meet their information needs
Work in a welcoming and pleasant environment

In upholding our standards of service, excellence, and innovation, we value our users input into how we can best meet their needs. We invite you to contact us with your requests, suggestions, comments, complaints etc.

Emirateswood Trust Bank Head Office

56JC+98M - Marasi Dr - Business Bay

Dubai - United Arab Emirates

Working Hours

Sunday - Thursday 9:00Am - 4:00Pm

Private Banking 8:30Am - 6:00Pm

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[email protected]

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I Do Account

Emirateswood Trust Bank “I DO” Account

This product targets young individuals / couples looking to save towards marriage and newly-weds.
Encourage yet-to weds to save towards their marriage
It eases the burden of collecting gifts at the wedding
To help couples grow their savings

Eligibility Requirements

Applicants must be 18 years and above
Applicant must meet KYC requirements

Key Account Features – ‘I Do’

It is an interest-bearing account (operated as a savings account)
Account can be operated as a joint account
Initial account opening amount shall not be less than $200
Minimum account operating balance shall not be less than $200.00
No withdrawal on account for 6 months post account opening.
If withdrawal is made within the first 6 months, there is a loss of interest in the quarter in which withdrawal is made
Interest rate (interest to be applied on minimum monthly balance and credited quarterly).

Product Benefits – Brainy Child

Free quarterly statements
Free and instant access to Republic Fastnet (for viewing only)
Free Bank draft to pay school fees.
Free standing Orders from any Republic account to your Brainy Child account
Free attendance for child at any Republic sponsored / partnered children’s’ program.
Attractions like occasional book presentations, book clubs, excursions and get- togethers
Instant Gift for the child when account is opened and funded
Account balance can be used as a collateral for an overdraft/loan to pay child’s school fees.

TIERED INTEREST RATE- BRAINY CHILD

Product Benefits – ‘I DO’

Online wedding planning and budgeting tools
Personalized investment planning advice
Free use of Emirateswood Trust Bank Ebankese gardens for wedding photo shoot. (Clients to pre arrange with Branch)
Republic wedding checklist to help you plan your wedding
Discount on use of on-site collection system for your cash/cheque gifts on your wedding day
Special “I Do” loan facility of up to twice amount saved in a year.
Free access to Emirateswood Trust Bank Fastnet
Free auto transfers from any account in Emirateswood Trust Bank to your “I Do” account
Free mortgage advice post wedding.
Get an Engagement/Wedding day branded souvenir from Emirateswood Trust Bank
Special couples discount on our mortgage service fees

INTEREST RATE- I DO

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Emirateswood Trust Bank is a leading Universal Banking Institution in the United Arab Emirates and arguably the most diversified Institution.